Privacy notice

Who we are

Pro Scientia Intelligent Process Engineering Ltd (company number 12982394), registered office 5 Parkgate Road, Neston, CH64 9XF, United Kingdom, is the controller of your information.

For anything about your information, write to info@proscientia.ai.

What we collect

• Enquiries: when you use the contact form, or email or phone us, we receive your name, email address, company (if you give it) and whatever you write or tell us.
• Server logs: like most websites, our web server records the IP address, browser type, pages requested and the date and time of each visit.
• This website sets no cookies and uses no advertising or third-party tracking.

Why we use it

• To reply to your enquiry and, if you ask, to prepare a proposal. Our legal basis is our legitimate interest in answering people who contact us, and taking steps at your request before a contract.
• To keep the website secure and to count visits. Our legal basis is our legitimate interest in running a safe and working website.
• We do not use your information for marketing lists, and we do not sell it or share it for advertising.

Who handles it

The contact form runs on our own server and sends your enquiry to our own mailbox. Two providers process information for us: our email provider, Proton AG (Switzerland), and the company that hosts our server. Switzerland is recognised by the UK as providing adequate protection for personal data.

How long we keep it

• Enquiries: up to two years after our last contact with you, unless you become a client, in which case we keep our correspondence for as long as we work together and for the period the law requires afterwards.
• Server logs: up to 30 days.

Your rights

You can ask us for a copy of your information, to correct it, to delete it, or to stop or limit how we use it. Write to info@proscientia.ai and we will answer within one month.

If you are not satisfied with our answer, you can complain to the UK Information Commissioner's Office at ico.org.uk.